We’re proud to provide a double quality control (QC) service, ensuring you receive top-quality products.
HOW TO QC?
Strict QC Service
Our seasoned QC team, with members experienced in sneaker manufacturing, thoroughly examines each pair. After their rigorous inspection, we’ll email you a QC gallery, allowing you to review the product personally and decide whether to accept or deny it.
QC Process
Accept / deny QC
View QC in Email Box
Please review the QC email in your inbox. Occasionally, it might land in your spam folder. Open the email to access the QC link. Once you’ve done that, click on the link below to either accept or deny.
Accept/Deny QC
After clicking the second link in the email, you’ll be directed to a page where you can accept or deny the QC. To better serve you, if you choose to deny the QC, please provide a reason.
Shipment/New QC/Cancel
If you accept the QC, we’ll ship your shoes and send tracking information to both your email and your account on our website.
If you decline the QC, we’ll source another pair for you from a different factory or batch. If you decide to cancel your order and don’t require a new QC, please reach out to our customer service with your order number.
Notice: For quicker shipping, if you don’t confirm the QC within 48 hours of getting the email, we’ll auto-accept it and ship the product.